To ensure that we can issue your refund quickly, please read this return policy carefully.

  • NBI ensures 100% satisfaction with its products.
  • In fact if you’re not 100% satisfied with your purchase, simply return any unused bottles – at any time – for a full, 100% money-back refund. No questions asked.
  • Customers are responsible for shipping items back to NBI.
  • You must complete and submit an online Return Request Form (this page) or we cannot process your return or provide a refund.
  • We will only issue refunds to the same credit card used to purchase the item(s).
  • You must include your Order Number in the box with the items you are shipping back to NBI or we cannot process your return or provide a refund.
  • All items must be returned in the original containers.
  • Refunds will only be issued upon receipt of returned items to NBI and if all the requirements of the Return Policy are met.

Return Request Form

Original Order Information
Order Number:  
Order Date:
Ship To Name:  
Your Name:  
Your Email Address:  
Your Phone Number:  
Ship To Postal Code:  

Item to be Returned
Item Number:  
Item Description:

Reason for Return

Would You Like a Replacement?

Comments / Additional Information