Join the NBI Loyalty Rewards Program
800-624-1416

“The NBI Loyalty Program helps your money go further and provides another way for us to say Thank You for being an NBI customer.”

– Dr. John Neustadt, Founder and President

How It Works

Earn points when you: 

  • Purchase NBI products (5 points for every dollar you spend)
  • Refer a friend (1500 points)
  • Create an NBI retail account (1000 points). If you previously set up an NBI account, we’ve already given you 1000 rewards points.
  • Share on social (500 points)
  • Have a birthday (500 points)

Then redeem points for discounts on NBI products. Here are some examples:

Points Discount 
100 $1
500 $5
1000 $10
2000 $20

 

Level up and save even more

When your lifetime purchases (as of January 1, 2022) with NBI add up to $1500 or more, you’ll automatically become an Excel rewards member and unlock even more savings and benefits. As an Excel rewards member, you’ll automatically receive 5% off NBI products. That’s in addition to any quantity discounts you might already get, so the savings can really add up.

Get Started

STEP 1
Create Account

STEP 2
Earn Rewards

STEP 3
Unlock Rewards

STEP 1
Create Account

STEP 2
Earn Rewards

STEP 3
Unlock Rewards

Step 1

Create an account

Step 2

Earn Rewards

Step 3

Unlock Rewards

What You Get

The more you earn, the more rewards you unlock!

Earning Rewards Is Easy

Create Account

Create an account & earn 1000 points.

Share on Social

On social media? Share easily for 500 points!

Buy NBI Products

Earn 5 pts for every $1 you spend.

Refer a Friend

Refer a friend and receive 1500 points.

Birthday Rewards

Our gift to you – 500 birthday points.

Discount on Purchases*

5% discount on for all Excel members.

Frequently Asked Questions

What is the NBI Loyalty Program?
The NBI Loyalty Program lets you earn points that you can redeem for discounts, get access to exclusive discounts, access free health education courses and qualify for free shipping.  It helps your money go farther and provides another way for us to say Thank You for being an NBI customer.
Who can join the NBI Loyalty Program?
All NBI retail customers automatically earn points with every product purchase.
Is there an enrollment fee?
No. There is no cost to join the NBI Loyalty Program.
How can I join?
Every retail customer earns points with every product purchase. To redeem rewards and take advantage of other Loyalty Program benefits, simply create an NBI account.
How can I earn points?
Earning points is easy. Just for signing up, we give points and everytime you purchase NBI products, you earn more. You can also earn points when you refer a friend and for simply having a birthday.

For every $1 you spend on NBI products, you earn 5 rewards points that you can redeem toward future purchases.

The more you spend, the more you save. When your lifetime purchases with NBI add up to $1500 or more, you’ll automatically become a VIP Excel member and unlock even more benefits. For example, VIP Excel members automatically receive 5% off their NBI dietary supplement purchases. That’s in addition to any quantity discounts you might already get, so the savings can really add up.

How can I spend points?
You can redeem points toward NBI products. Each 100 rewards points is worth $1 off.
Do my points expire?
Yes. Points expire if not used within 12 months.
How long does it take for my earned points to appear in my account?
When you place an order, points are added to your account once your order ships from our warehouse. 

When you create a Loyalty Program account or add your birthday to your account, points are added right away. 

When you refer a friend, rewards are added to your account after the friend’s first order ships from our warehouse.

How do I refer a friend?
You can refer friends and get 1500 rewards points while giving them $5 off their first order.  

To get started, the first thing you need to do is get your unique referral URL. You do that by logging into your account and then opening the Rewards Widget in the bottom right corner of the NBI store page. You can then email your unique Referral URL to your friends and family or share it on social media. 

Anyone who hasn’t previously purchased from NBI and uses your link to place an order counts as a referral.* They’ll get $5 off their first order and you’ll receive 1500 points when their first order ships.

*If your referrals are using private browsing or blocking cookies on their web browser, your Referral URL or invitation links may not be effective at linking their activity to your Rewards.

I got an error message when I tried to send a referral invitation. Why?
If you get an error message when you send an invitation, the email address you provided  may be invalid, contain typos or belong to an existing NBI customer. Referral invitations can only be sent to valid email addresses. The automatic referral system will not send invitations to existing NBI customers.
I have enough points to cover my whole order but I still see a balance due. Why?
Points cannot be applied to shipping costs or tax.
More Questions?
Contact customer support at 800-624-1416 or [email protected].

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